Frequently Asked Questions
1. What is included in the day tours?
Each tour typically includes an English-speaking guide, transportation (via bus or private vehicle), entrance fees to attractions, and sometimes meals, depending on the tour.
2. How do I book a tour with Keep Good Trip?
You can easily book your tour through our website at www.keepgoodtrip.com. Choose your tour, select the date, and make a secure payment.
3. Can I cancel my tour?
Yes, you can cancel your tour up to 24 hours in advance for a full refund.
4. Are the guides fluent in English?
Yes, all of our guides are fluent in English and trained to assist international travelers, providing insights into Japan's rich culture and history.
5. Do you offer private tours?
Yes, we offer both group bus tours and private tours using 6-seat Toyota Alphard vehicles, which can be tailored to your preferences for a more personalized experience.
6. What cities do you operate in?
We operate tours in Tokyo, Kyoto, Osaka, Nara, Hiroshima, and other major cities across Japan.
7. Are meals included in the tour?
Some tours include meals. Please check the details of each tour on our website to confirm meal inclusion.
8. How long do the day tours last?
Most tours run between 6 to 10 hours, depending on the itinerary and the destinations covered.
9. Are there discounts for children or seniors?
Yes, we offer discounts for children and seniors on most tours. Check the individual tour page for details.
10. Can I join a tour last minute?
It’s best to book in advance to secure your spot, but we do accommodate last-minute bookings if space is available.
11. Are tours wheelchair accessible?
Some of our tours are wheelchair accessible. Please contact us in advance to confirm accessibility for your specific tour.
12. What if it rains?
Our tours run rain or shine, but we recommend bringing an umbrella or raincoat just in case.
13. What languages are available?
Currently, our tours are available in English and Japanese, but we are exploring more language options in the future.
14. Can I customize my own itinerary?
Yes, our private 6-seat tours can be fully customized based on your interests and schedule. We also offer pre-designed itineraries for those who prefer a more structured experience.
15. What should I wear?
We recommend wearing comfortable clothing and shoes suitable for walking, as well as dressing according to the season.
16. Will I have free time during the tour?
Yes, most tours include free time for shopping, sightseeing, or taking photos at key locations, depending on the itinerary.
17. Can I bring luggage on the tour?
Light bags are acceptable, but we discourage large suitcases. Please check with us for specifics on your tour.
18. Do you pick up from hotels?
Some tours include hotel pick-up. Check the specific tour page for more details regarding pick-up options.
19. Are tips included?
Tips are not included, but are appreciated for excellent service.
20. Is travel insurance included?
Travel insurance is not included, but we highly recommend purchasing your own insurance before traveling.
