Welcome to Keep Good Trip! We are thrilled that you're visiting our website. By accessing and using this website, you agree to comply with and be bound by the following Terms of Use, which govern your use of our services, bookings, and content. If you do not agree with any part of these terms, please refrain from using our website. We recommend reviewing these terms periodically, as we may update them from time to time. Your continued use of the website indicates your acceptance of the updated terms.
1. EligibilityTo access and use this website, you must meet the following criteria:
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Age Requirement: You must be at least 18 years of age. If you are under 18, you must have the consent of a parent or guardian to use this website.
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Legal Authority: You must have the legal capacity to enter into this agreement and the ability to use our website in compliance with the terms and conditions listed here.
By using our website, you confirm that you meet these eligibility requirements. If you do not meet these criteria, you should not use our site.
2. Use of the SiteThe website Keep Good Trip is intended solely for personal, non-commercial use. You agree to use this website only for lawful purposes and in accordance with these Terms of Use. This includes:
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Personal Use Only: The content, services, and information provided by the website are meant for your personal enjoyment and should not be used for any commercial purpose without prior consent from Keep Good Trip.
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Prohibited Activities: You agree not to use the site for any unlawful activities, including but not limited to:
- Engaging in any fraudulent activity
- Attempting to disrupt, harm, or interfere with the normal operation of the website
- Engaging in hacking, scraping, or any automated data extraction processes without prior written permission.
By using the site, you agree to respect all applicable local, state, national, and international laws.
3. Booking ConditionsWhen booking a service, tour, or experience through Keep Good Trip, the following conditions apply:
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Subject to Availability: All bookings are subject to availability. We strive to confirm bookings as soon as possible, but please note that availability may change depending on demand, time of booking, and other factors.
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Price Fluctuations: Prices are provided as estimates, and prices may change before final confirmation. Once your booking is confirmed, the price remains fixed unless otherwise stated (for example, in cases of errors in pricing or extreme currency fluctuation).
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Accuracy of Details: You are responsible for providing accurate information when making bookings, including contact details, identification information, and payment details. Incorrect or incomplete information may result in the cancellation of your booking or other issues with your reservation.
We understand that plans can change, which is why we offer a cancellation policy:
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Cancellation with Refund: You may cancel your booking up to 24 hours before the scheduled activity for a full refund. This provides flexibility and ensures that you won’t incur charges if you need to cancel within a reasonable time.
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Late Cancellations: Cancellations made within 24 hours of the scheduled tour may not be eligible for a refund. We understand that emergencies can happen, so exceptions may be made on a case-by-case basis, particularly in instances of force majeure (such as natural disasters or travel restrictions).
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Refund Process: Refunds, if applicable, will be processed back to the original payment method, but please note that the refund time may vary depending on your payment provider.
Travel insurance is crucial for any traveler. We highly recommend that you:
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Obtain Comprehensive Coverage: We advise all travelers to secure comprehensive travel insurance that includes coverage for medical expenses, trip cancellation, personal accidents, and loss or theft of personal belongings.
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Travel Risks: While we take every measure to ensure your safety, unexpected events can occur. Insurance helps protect you financially if you need to cancel, reschedule, or make claims for lost items.
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We Do Not Provide Insurance: Please note that Keep Good Trip does not provide insurance. We strongly encourage you to research and choose an appropriate policy for your needs.
As a traveler, you are responsible for the following:
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Valid Travel Documents: Ensure that your passport, visa, or any required documents are valid for the duration of your stay in Japan. You are responsible for any legal requirements, such as entry visas.
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Punctuality: Arrive on time for all activities, tours, and scheduled events. Late arrivals may miss the experience or face cancellation of services without a refund.
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Compliance with Local Laws: Respect the local customs, rules, and regulations. This includes following safety instructions provided by tour guides and adhering to any cultural guidelines.
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Behavior During Activities: Engage respectfully with other participants, guides, and local communities. Unruly behavior may result in being asked to leave an activity without a refund.
While we strive to provide smooth and seamless experiences, we reserve the right to make changes to bookings for reasons beyond our control:
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Rescheduling or Cancelling Tours: We may cancel or reschedule tours or services if there are unforeseen circumstances like inclement weather, safety concerns, or insufficient participation. In such cases, we will offer you the option to either receive a full refund or select an alternative date or service.
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Alternative Arrangements: If we cancel or modify your booking, we will notify you as soon as possible and provide you with alternatives. Our goal is to ensure that your trip is as enjoyable as possible.
Keep Good Trip is not liable for:
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Injuries or Damages: We are not responsible for any injuries, accidents, or damages incurred during your participation in our tours or activities.
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Third-Party Providers: Some of the services, tours, or accommodations may be provided by third parties. We are not liable for their actions or any issues arising from their services.
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Force Majeure: We are not liable for any delays, cancellations, or loss caused by factors beyond our control, such as natural disasters, strikes, civil disturbances, or other emergencies.
All content on the website, including text, images, videos, logos, and other materials, is the intellectual property of Keep Good Trip or its licensors. You are prohibited from:
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Reproducing, distributing, or modifying any of the content without written permission.
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Unauthorized Use: Any unauthorized use of our content or materials may result in legal actions.
We value your privacy and are committed to protecting your personal data:
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Data Protection: We will collect and process your data only as necessary for providing our services. This includes booking details, payment information, and any personal data you provide during your interaction with the website.
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Third-Party Disclosure: We will not sell or share your personal data with third parties except as necessary to process your bookings or as required by law.
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Security: We employ security measures to protect your data, but please note that no system is completely secure. You are responsible for maintaining the confidentiality of your personal information.
These Terms of Use are governed by the laws of Japan. If any disputes arise, they will be resolved in the appropriate courts within Japan. This ensures a fair legal framework for both parties involved.
12. Modifications
We reserve the right to update or modify these terms at any time. Any changes to the terms will be posted on the website, and it is your responsibility to review these periodically.
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Ongoing Acceptance: By continuing to use the website after any modifications, you accept and agree to the revised Terms of Use.
