Privacy Policy

At Keep Good Trip, your privacy and the security of your personal information are extremely important to us. This Privacy Policy outlines the types of information we collect, how we use it, how it is safeguarded, and your rights in relation to your data. By using our website and services, you agree to the terms of this policy.

Information We Collect

When you use our website or book a travel service with us, we may collect personal information such as your full name, email address, telephone number, billing address, and payment information. We may also collect details about your travel preferences, past bookings, and interests. This information allows us to provide tailored travel recommendations and customer support.

In addition, we collect technical data such as IP addresses, browser types, and device information through cookies and similar tracking technologies. These help us improve our website's performance and user experience.

How We Use Your Information

We use your personal information primarily to process your bookings and manage your travel experience. This includes sending booking confirmations, itinerary updates, payment receipts, and relevant communication about your upcoming tours.

We may also use your information to improve our services, personalize your experience, respond to your inquiries, and send marketing emails (only if you have opted in). Additionally, we may analyze usage data to understand how users interact with our platform, enabling us to enhance our site and service offerings.

Sharing of Personal Information

Keep Good Trip does not sell or rent your personal information. However, we may share your data with third parties who help us fulfill our services. This includes local tour operators, accommodation providers, and payment processors. All third parties are required to adhere to strict confidentiality and data protection standards.

We may also share information when required by law, court order, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety or that of others.

Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. When we no longer need your personal data, we securely delete or anonymize it.

Security of Your Information

We implement strong security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, firewalls, and limited access to personal data on a need-to-know basis only. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to provide a better browsing experience, analyze traffic, and deliver personalized content. Cookies are small files stored on your device that help us recognize repeat visitors and save preferences. You can manage your cookie settings in your browser at any time.

Your Rights

You have the right to request access to the personal data we hold about you, to correct any inaccurate information, and, in certain circumstances, to request deletion of your data. You may also opt out of receiving promotional emails at any time by clicking the unsubscribe link in our emails or by contacting us directly at support@keepgoodtrip.com.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that personal data from a child has been collected without parental consent, we will delete it immediately.

International Data Transfers

Since we operate globally, your information may be transferred to and stored in countries outside of your own. These countries may have different data protection laws. However, we take steps to ensure your data remains secure and is treated in accordance with this Privacy Policy.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@keepgoodtrip.com.

Effective Date: June 16, 2025